yes i listen to radio 4 and the other week well the other month actually now i think about it it was the last year i listen a call in show on radio 4 about telecoms customer service or something like that. one of the callers said about one company (i can't remember which) there customer service wasn't as bad as some others and the next caller said just because they could be worse doesn't mean they shouldn't be better.
and i thought that may make a good t-shirt so here it is
maybe i need to work on a shipping forecast t-shirt













